Last updated November 13, 2023

Introduction

AW Miller (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [awmiller.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Future Changes to this policy 

This policy may be updated or changed as necessary to comply with changes to our business, or applicable laws. All changes will be effective in accordance to the publication date. We encourage you to check this policy regularly for changes.

Data Collected

• Name
• Email address
• Phone number
• Industry
• Job Title
• Browsing activity including time spent on pages, scrolling activity, mouse flow, and access times
• IP address
• Browser type
• Information regarding your company or manufacturing projects
• Information provided in file uploads
• Information collected in message forms
• Information collected through Site chat feature
• Purchased products over others that were previously viewed
• Information collected through our online forms

Other:

• Social media interactions and engagements with our content

*Note: Company accepts and abides by non-disclosure agreements.

Personal Data

You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Children Under the Age of 13

This website is not intended for children under the age of 13, and we do not knowingly collect any data that pertains to children of this age. Please do not provide any personal information to this website if you are under 13 years of age. If you become aware of any data, we have collected from children under age 13, please contact us using the contact information provided below.

If you have any questions about this, please contact the Children’s Online Privacy Protection Rule (COPPA).

Why the Data is Collected

All data is collected with the intent to improve products and services for our customers. All data is kept confidential and secure for business purposes only.

• Contact you regarding a product or service
• Respond regarding an inquiry from a form, or other message
• Assist law enforcement and respond to subpoena.
• Email blasts with company information including newsletters, product information, promotions, etc.
• Respond to product inquiries and customer service requests.
• Fulfill and manage requested transactions related to the Site.
• Increase the efficiency and operation of the Site.
• Compile statistical data and analyze user activity.
• Monitor and analyze usage and trends to improve your experience with the
• Offer new products, services, [mobile applications,] and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Solicit support for the Site.

Data Retention Period 

Any consumer data collected will be kept as long as it’s needed for the original business purpose. Data collection policies will adhere to all laws and regulations for storing any type of data.

Disclosure of your Information

Your information may be disclosed or shared as follows:

By Law or to Protect Rights

If the release of your personal information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, it may be shares as permitted or required by any applicable laws or regulations. This includes exchanging information with other entities for fraud protection.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. We do not participate in the sale of consumer data to third parties for their use.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. If you no longer wish to receive marketing communications, emails or

Business Partners

We may share your information with our manufacturing business partners to offer you certain products, services or promotions.

Other Third Parties

We may share your information with investors for the purpose of conducting general business analysis.

Business Transfer, Merge, or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information may be an asset transferred or acquired by that third party.

As our company is present in the United States and Canada, your data may be transferred to these countries.

Tracking Technologies

Cookies

We may use cookies, and other tracking technologies on the Site to improve user experience. Personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect availability and functionality of the Site.

Internet-Based Advertising

Additionally, we may use third-party software to implement email marketing campaigns and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience.

Website Analytics

We utilize Google Analytics to track user activity on the Site through the use of first party cookies and third-party cookies. We use this to analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. To avoid tracking data collection you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may clear opt-out cookies, plug-ins, or settings.

Third-Party Websites

The Site may contain links to third-party websites. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy. Before visiting and providing any information to any third-party websites, you should review their privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site. 

Security of Data Collected

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Dispute Resolution or Arbitration 

If you have any complaints regarding your privacy with how our company has used your data, please contact us first. We will complete a full investigation in accordance with this policy and applicable law as it pertains to the parties involved.

Contact Information

If you have any questions or concerns about this privacy policy, please contact us:

Mailing address: 

7661 Seneca Street
East Aurora NY, 14052
Email address: 3d@awmiller.com
Phone number: 716-652-8282